Help

Phone us on 0845 6447507 we'd love to help.

Here at Boxhouse, there’s nothing we like more than going home at the end of the day knowing that we have lots of happy (and hopefully more organised!) customers. That’s why we make customer service one of our top priorities.

We’ve tried to provide all the information we think you’ll need as well as answering some of the most commonly asked questions. Just click on the links below.

However, if you still can’t find the information you’re looking for, just pick up the phone and give us a ring. You can be rest assured that your call will be answered by a real person and you’ll never find yourself stuck in a queue or being answered by anonymous call centres.

We pride ourselves on providing you with products that are right for you. We’d hate to sell you something that you are not going to use, which is why we are happy to spend time with you to find the product that best suits your lifestyle needs. So if you are unsure as to which product to buy or just because you feel like having a chat, pick up the phone to one of our friendly team. All our employees are devotees of our products and know them inside out and are happy to answer any questions you may have, no matter how small.

Over 80% of our customers return to us year on year; it’s what has made our business grow so fast. We’d love you to join them so we’ll do everything we can to help.

All the information you need to help you to order from us with total confidence can be found using the links above. If there is anything of which you are unsure or if you would prefer to order by phone, please do call us.